Términos y Condiciones

Important information:

Placing an order on 

  1. When ordering a ticket to an event, the ticket can be cancelled in 15 days after purchase. The order confirmation and receipt is and remains binding after the 15 days have concluded.
  2. The colours that you see on the screen will not necessarily match the final product, as colours are displayed different from screen to screen.

Delivery terms on - Delivery Methods

  1. Make sure that you choose the correct delivery method when ordering. i.e. if you live outside of Spain in a EU country, the client need to choose International service (EU Contries) etc.
  2. If a client fails to choose the correct delivery method we will contact you before any order can be shipped.  

Returns and refunds on

  1. All products purchased on can be cancelled and returned within 15 days from receiving the order confirmation. Used items are not elegible for returns and/or refunds what so ever. The carriage is to be paid by the client.  Note: if you have ordered a bespoke canvas or an astrology canvas it is not possible to cancel and return your order.
  2. The reason why a product is being returned must be specified when sending back the goods (see return address below).


Return address:

Gratitude Art

Urb. San Javier, 13

29660 Nueva Andalucía, Marbella



Número de albarán:
Número de expedición: